You can request deletion of your account and personal data from any Shipnex app — customer, courier or merchant — in either of the following ways:
1. In the appSettings → Delete account.
2. By emailEmail us from your registered address at admin@shipnex.sa including: your registered mobile number, which app you use (customer, courier, or merchant), and the phrase «account deletion request».
3. What is deleted, and what is keptWithin 30 days of the request, we delete your name, mobile number, email, password, and a driver's documents and photo. We keep financial records — orders, invoices and payouts — because Saudi Arabia's commercial-records law requires us to retain them.
