How do I track my order?
Once the order is confirmed, open «My orders» and tap «Track order» to follow your courier on the map until they reach you.
Can I change or cancel an order?
You have two minutes after placing it, before the kitchen starts preparing — from the order details screen.
Which payment methods can I use?
Mada and bank cards, Apple Pay, your Shipnex wallet, or cash on delivery.
How do I use a promo code?
In the basket or at checkout, enter it in the «Promo code» field and tap «Apply» — the total updates itself.
How do I become a Shipnex courier?
Download the courier app, register and attach the required documents. Once they are verified you can start accepting orders.
